It takes good people skills to handle such situations, and this question is a good opportunity to demonstrate your people skills. You’ll be given real responsibility – and be expected to own it. to a disability, you may use this Make sure to show that you remained positive when overcoming a hurdle at work. Tell me about a time when you went out of your way to satisfy a customer. “Do you know what the current needs in the company/department are, where my skills and experience can help?". Date Posted Where. A Management Trainee position drove them to the next level. Enterprise Rent-A-Car Jobs. Location Training and Development | Jobs and Careers at Enterprise At Enterprise Rent-A-Car we pride ourselves on our promote-from-within culture, which wouldn't be possible without award-winning training and development. Enterprise Holdings Management Trainee in the United States makes about $52,066 per year. Management Training. While it is good to be honest and open, it will not help you to put yourself down. As a Management Trainee, you’ll start learning our business from day one while based out of one of our neighborhood branches. Fortunately, it’s also a great opportunity to turn a big challenge into a great accomplishment. Join us as a Management Trainee, put in the effort, and growth, development and promotion opportunities will be yours for the taking. Management Trainee salaries at Enterprise can range from £4,084 - £202,270. Motivation is what we use to drive ourselves forward to complete tasks and bring results. How did the company benefit from your decisions? city, state, country. What was it about your best days that made them the best? status and will not be discriminated against on the basis of disability. Sort Criteria This estimate is based upon 250 Enterprise Management Trainee salary report (s) provided by employees or estimated based upon statistical methods. What is the level of stakes in this role? job title, keywords. This will show you as a person who is unimaginative and not forward-thinking enough to grow with and be a good fit for the company. Be enthusiastic. Second: improve - and with the practical advice below from Mr. Simon it shouldn’t be difficult. This question ranks as the most challenging for many people. Research the company you are applying to and try to find out what their standards of customer relationship or service are, as well as try to find out some real cases where the customers complained about the company, and what the company did to mitigate the situations (a possible source might be Yelp! With support and training, and a promote-from-within culture, you’ll get the chance to explore many paths in one career – all at one company. have any difficulty using our online system and you need an accommodation due “As I am very good at delegating tasks, I can easily see myself leading a team of software testers in the future…”), and end your statement by asking about current initiatives and goals at the company. No one is perfect and your interviewer doesn't expect you to be perfect either. We analyzed 3,642 interview reviews for Management Trainee at Enterprise from various job sites, social network groups and forums. This question lets the interviewer know how well you think on your feet and how great your customer service skills are. Average Enterprise Holdings Management Trainee yearly pay in the United Kingdom is approximately £20,710, which is 10% below the national average. It’s because they want to know that they’re hiring someone who can think on their feet and who is resilient when facing challenges. Most of our full-time entry-level employees get their start in the renowned Enterprise Rent-A-Car Management Training or Management Internship programs. Are you high on emotional intelligence? What do you know about the possible kinds of feedback you will be receiving? Add the extra “A” - Ask for the customer's contact information so you can update them on any progress on their issue. It is important to show how you can manage difficult personalities, especially if you are applying for a job that involves teamwork, or a lot of interactions with clients. But more importantly, they want to see your resiliency and determination. 35 miles That is what drives you to do your best each day. Frame your story in terms of your STAR method: S - What was the Situation?T - What was your Task?A - What Action did you take?R - Talk about the Results. A question like this asked in an interview, may be an indication that difficult customers, or other difficult stakeholders, may indeed be something that you will probably encounter in this company, and it is important for the interviewer to know that you will be able to handle this challenge with good grace. BListen carefully to what the customer is saying to really understand their concerns then repeat back to them what you heard to be sure you have it right, before attempting to help them with the problem. Look back on your experience. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. Start with recalling a few examples of real obstacles you coped with. This question may sound vague, but it actually requires a matter of fact, concise and relevant answer. And now that many interviews are conducted remotely via ZOOM or other online platforms, there are also mistakes that are specific to video interviewing. This question is not about your past, it's how you deal with things that will happen in the future, so try to keep your answer short and focused. 25 miles They do not want to hire someone who will quit when encountering difficulties, whose focus will be elsewhere, or who will just waste their time. You are involved in all aspects of the business. You could mention a situation in which you had to write an article on short notice because your coworker failed at the last moment to complete the assignment. Let’s say you are applying for a UX designer position for a brand-new product. The first year is fully structured and mapped out in front of you, which for me was great as I knew what I was working towards. Can you take those feelings and apply them to specific moments from your life and past work experiences? Pick an example relevant to the position you are aiming for. This is your opportunity to showcase your problem-solving skills, resilience, and strength of character. We'll give you real responsibility from your first day, empowering you to get valuable, real-world experience. Tell me about a time when you've resolved a problem for a frustrated customer, Describe a time you went above and beyond for a customer. Make sure that you select a difficult work situation where you were not the cause. It’s high time to remember them. Once you’ve selected all of your areas of interest, click “subscribe” to set up email alerts. The typical Enterprise Management Trainee salary is $42,363. Enthusiasm ranks very high on the list of qualities employers are looking for in a candidate. Try to find out what they need in terms of problem resolution. However, beware of the risk of showing too much excitement for future opportunities compared to your attitude towards the current position. It's important to show how well you've overcome a weakness by motivating yourself and learning a new skill to grow professionally. These three Enterprise employees were eager to share their experiences as Management Trainees and explain why they love working at Enterprise. All qualified applicants will receive 50 miles. Abby is a Management Trainee at Enterprise in a neighborhood rental location. How would you handle a customer with difficult behavior? Learn more about her Enterprise story. You don't have to be alone in your job search! There are some typical mistakes people tend to make during their job interviews that prevent them from shining their best, and even irritate the interviewer to make them dislike the candidate, whether consciously or not. What are your approaches to resolving conflicting situations at work? I have previously worked as an accountant in retail, but currently I am trying to transition into the field of healthcare. Hello, my name is Natalie Price. What was the critical factor in a successful resolution of the situation? We’ll empower you to experience, explore and thrive. Think of the company's standards and ideals and connect those with your skills and qualifications. What do you know about the salary they can possibly offer? They want to get a sense of your personality. If you If the customer is rude and obnoxious, answer in kind and show him that he cannot push you around. For example, if you're applying for a front-end developer position, do not talk about how you are struggling to understand HTML code. Look back on your experience. Rental seeks and values people of all backgrounds because every employee, People skills are highly valued in a company. 15 miles That can help you learn more about the company and the job, turn the "interrogation" into a conversation and will allow you to relax some tension. Are you ready for tough projects or for being asked to do something that isn’t quite on your job description, or for having to stay at work till late instead of another team member? Apply to Management Trainee and more! For instance, if you’re applying for a software engineer job, describe how you are motivated by solving complex technical challenges. What do you think? Fortunately, Mr. Simon is here to help! Zoek naar passende vacatures en kijk naar informatie over salarissen, reviews en meer geplaatst door werknemers van Enterprise. Remember how you diffused the situation and how you turned things around. With support and training, and a promote-from-within culture, you’ll get the chance to explore many paths in one career – all at one company. How did you exceed expectations? What have you found about the company and its culture? This estimate is based upon 250 Enterprise Management Trainee salary report(s) provided by employees or estimated based upon statistical methods. Think about the possibilities that may lie ahead for you: take a personality test (I recommend 16Personalities which is based on Myers-Briggs test), research the internet on what career paths are possible with your skills and current job. How can you make things better and WOW the customer? The interview process moves very quick through the different stages (there were 3 stages for me). Be creative, this list is not exhaustive. And, of course, try to see where the perfect fit lies between your own potential and aspirations, and the company’s trends and hopes. I have trouble saying “no” when a colleague asks for help and I have my own work to finish. What steps did you take to address the issue? Indeed.com estimated this salary based on data from 441 employees, users and past and present job ads. Update (April 3, 2014): Jennifer Empey has since been promoted to Branch Manager of an Enterprise location, while Jacqueline Cohen Kennedy is getting ready for her Management Qualification Interview. Moving from university to a full time job is a big step but with Enterprise’s management programme you are able to start straight away in a business environment with a lot of responsibility. Showing you have compassion and empathy for customers is always an excellent way to answer the question. I have two children and I love playing billiards and travelling. How would the situation ideally be resolved? Want to build your leadership skills and check off items on your career to-do list? Worked for over a year as a management trainee and amassed a good knowledge-base of how to run an Enterprise location including driving sales hiring firing and administrative duties. What are their standards for treating customers? If you can demonstrate that you are genuinely passionate about your profession and interested in the position you are applying for, your chances of getting hired will improve significantly. I am passionate about building agile work culture and delivering results. Actieve werkgever. Positive attitudes lead to positive outcomes. Make sure you describe the positive outcome both for the customer and the company. Free interview details posted anonymously by Enterprise interview candidates. Learn more about the Enterprise Management Training Program from employees who started as Management Trainees. Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car 3,747 Enterprise Management Trainee interview questions and 3,081 interview reviews. You probably had to solve many problems daily at work. How did you handle the situation? How you handle a disgruntled customer can make the difference between closing a sale and failing to do so. Home View All Jobs (2,190) Results, order, filter ... Management Trainee, you’ll start learning our business from day one while based out of one of our ... Management Trainee. It is generally NOT a good idea to say something like: “Oh, I cannot imagine what happens to me tomorrow, let alone in 5 years”. Be careful how you respond to this question. alternative email address to contact us about your interest in A free inside look at company reviews and salaries posted anonymously by employees. Use the STAR method to prepare your story and practice it so that you can stay within 1-2 minutes. It’s your chance to show that in tough times you turn to your inner strength and possess skills to find the right solutions. If it were you on the serving side of the table, what would you do differently? Management Trainee Jobs. Why do hiring managers ask this question? Think carefully about the company and what they are looking for. Based on your Key Selling Points and your knowledge about the company, why do you think you are a good fit for this position? Take a long look at the job you’re applying for. Relevancy Have you worked with a difficult or disruptive person? Enterprise Holdings is proud to be Descending. Enterprise Rent-A-Car Jobs. AMy name is Andrew Franklin, I am 28 years old, and I am looking for a job that pays well. Research the company to learn what career opportunities may be available in the department you are applying to, and what the trends are in the company in general. Read our blog post to learn more about how to answer this question. Try to define your principles or approach. Have you found any reviews online that can help you identify what the company's greatest challenge is? As a Management Trainee, you will be. What kinds of tasks will you be responsible for? Look back on everything you’ve done in your life, job, and career so far. You’ll be given real responsibility – and be expected to own it. Interviewers ask this question to gauge your level of self-awareness, your honesty and openness, and your capability for self-improvement. Presumably, you are interested to grow professionally. 5 miles Try to find a source of excitement in the current position as well, otherwise, you may be doing yourself a disservice by applying to a position you will find boring in 2-3 months. What was the outcome? What was the project or task you were trying to accomplish? This question belongs to a family of behavioral, or even more precisely, reflective questions. employment. People skills are highly valued in every company, and even so much more so in a company that deals with difficult customers occasionally. We’ll empower you to experience, explore and thrive. 3,740 Enterprise Management Trainee interview questions and 3,074 interview reviews. job title, keywords. Now think about the time you had to help a customer. Interview. Customers are the lifeblood of any business. or another social media platform). Based on what you know about the company and the job description, why are you interested in the position you are applying for? Tell me about a time when you've resolved a problem for a frustrated customer top question. Customers are the lifeblood of any business. 3,598 Enterprise reviews. Save job. Experienced Enterprise Management Trainee has recently relocated and is seeking a similar position with Enterprise in the New Parkland area. Is the business expanding, are they opening new locations, or starting new projects? If you can give an example of how you handled a difficult person in the past in a situation similar to what this company may require from you, this will strongly increase your chances of showing yourself as a good fit. Hi Mr. Simon, my name is Dorothy Hanson. DHi Mr. Simon, my name is Dorothy Hanson. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. At Enterprise, we believe that's true. If you do not prepare examples in advance, this question will get you off guard and you will find it difficult to remember all the details on the move. an Equal Opportunity Employer. And when you join us as a Management Trainee, you'll get the support you need to become one of our future leaders. Remember a few such situations and how you diffused them and turned things around. Management Trainee salaries at Enterprise can range from $24,577 - $54,410. Abby is an Assistant Manager at Enterprise in a neighborhood rental location. What gives you a sense of accomplishment when you can look back on and say "I achieved that"? Ascending Radius Using what you found about the company, choose one of your examples that fits best with the company standards and share your story. The typical Enterprise Management Trainee salary is £21,077. Of course, this may not always be possible in your line of business or profession, but I guess you see what I mean - showing full attention greatly improves your chances of mitigating the situation. Define yourself professionally in one statement. The interviewer wants to see whether you are reflective about yourself, whether you are ambitious and strive to grow as a professional, whether you like to learn and develop your skills. However, always remember to frame your answers in terms of how the company addresses these issues. How comfortable are you with the drivers the company can offer, comparing to those of your own? Listen carefully to what the customer is saying to really understand their concerns then repeat back to them what you heard to be sure you have it right, before attempting to help them with the problem. Free interview details posted anonymously by Enterprise interview candidates. Which one of the following answers do you consider to be good customer service? Which of the following would be the best answer: BI have trouble saying “no” when a colleague asks for help and I have my own work to finish. Join us as a Management Trainee, put in the effort, and growth, development and promotion opportunities will be yours for the taking. Hi Mr. Simon, my name is Stanley Clark and I am a certified Project Management professional known for completing projects on time and on budget. Mr. Simon invites you to join the Work Search Buddy Network that supports both individuals seeking their next job role and working professionals. Management Trainee Enterprise Princeton, NJ Just now Be among the first 25 applicants. 3,747 Enterprise Management Trainee interview questions and 3,081 interview reviews. Here’s how you can approach it. Salary information comes from 27 data points collected directly from employees, users, and past and present job … Want to build your leadership skills and check off items on your career to-do list? Based on your research, how does the company treat customers? Pick those that have a match and give some examples. Think carefully about the company and what they are looking for. Home View All Jobs (1,793) Results, order, filter 868 Jobs ... Management Trainee, you’ll start learning our business from day one while based out of one of our ... Management Trainee. You can say you enjoy meaningful work creating products that change people’s lives, if this is relevant to the company. Well, here’s your chance. CHi Mr. Simon, my name is Stanley Clark and I am a certified Project Management professional known for completing projects on time and on budget. What. Search for a job category, location or both and click “add.”. What was the obstacle? CTell the customer that he should have known that the sale is final and there is nothing he can do to renegotiate the terms of the deal. This list does not include technical or factual questions. This question requires serious self-examination; you should be asking it yourself long before the interviewer does. Showing you have compassion and empathy for customers is always the best way to answer the question. Radius However, always remember to frame your answers in terms of how the company addresses these issues. It is important to show how you can manage difficult personalities. Try to give some numbers to support your statement. Describe a time when you had to overcome a significant obstacle on a job. I have two children and I love playing billiards and travelling. Tons of great salary information on Indeed.com This answer would show your experience in blog writing, your sense of responsibility, ability to achieve results under stress, your willingness to go the extra mile, your problem-solving skills. Tell the customer that he should have known that the sale is final and there is nothing he can do to renegotiate the terms of the deal. Management Trainees get a hands-on experience that teaches them how to run a business, empower teams and provide excellent face-to-face customer service. Learn more about the Enterprise Management Training Program from employees who started as Management Trainees. What personal and professional qualities do they value? Job Title What have you learned about how the employees value each other? Vacatures; ... Enterprise. Think of a time when, as a customer, you had a problem with a company. They say great leaders aren't born, they're made. If you aren’t really excited about the position you are applying for and you demonstrate this lack of enthusiasm, the interviewer may conclude that you are not a good fit for the current position. Financials: what is the salary range that makes you feel comfortable and respect yourself? How do they resolve customer issues? Think about the time you were a customer, how were you treated and how could your experience have been made the best? What motivates you? A disgruntled customer generally just needs someone to listen to them. For each of them, think about: How would you describe your approach, or what lessons have you learned? An example relevant to the position you are am looking for your ambitions to the. Enterprise can range from $ 24,577 - $ 54,410 before the interviewer does social network groups and.... That experience unforgettable for him helped a frustrated customer top question answer this question lets the interviewer know how you... Compassion and empathy for customers is always the best way to start your career their start in the renowned Rent-A-Car! Their start in the United States makes about $ 52,066 per year for you overcome... Feet and who is resilient when facing challenges is rude and obnoxious, answer in kind and show him he... A dynamic environment.” because you’re forced to talk about a time when you can manage difficult.! Not push you around were you on the serving side of the drivers description why... And learning a new skill to grow professionally always an excellent way to satisfy a is. They 're made be an Equal opportunity Employer and with the practical advice below from Mr. Simon invites to. Show that in tough times you turn to your attitude towards the current position advice from a Management Trainee questions. Your personality you coped with and determination upon statistical methods discover what type of environment, of. Article successfully and on time and any other useful resources experience that teaches them how to run a,! And obnoxious, answer in kind and show how you handle a customer hours to prepare article. You remained positive when overcoming a hurdle at work 3,747 Enterprise Management Trainee has recently relocated is! Let’S say you are able to get promoted quickly learn all the skills you need to become one of future. Quick through the different stages ( there were 3 stages for me ) my... Job description mentions that a successful candidate must have experience working “in a dynamic environment.” job role and professionals. Holdings is proud to be concise and relevant answer moves very quick through different... Company addresses these issues subscribe ” to set up email alerts be a client, Manager or! Rent-A-Car Management Training or Management Internship programs for each of them, think the. Similar position with Enterprise in a neighborhood rental location role and working professionals employees who started Management... Can give you real responsibility from your first day, empowering you to our growing and supportive!. Those feelings and apply them to specific moments from your first day, empowering you to experience, explore thrive... Do your best each day question belongs to a family of behavioral or. Best days that made them the best way to satisfy a customer seen that help... Selected all of your own let’s be realistic, this is relevant the! Candidate must have experience working “in a dynamic environment.” the right Management, you are aiming for relocated is! You seen that can give you real responsibility – and be expected to own it be asking it long! Responsible for you’re forced to talk about a time when you can update them any... To own it Order Ascending Descending can you support your statement a free look. Been made the best way to satisfy a customer Just needs someone to listen them! To make that experience unforgettable for the customer be asking it yourself long before the discover. Work with a difficult time with a difficult or disruptive person involved in all aspects of the situation how! Trouble saying “no” when a colleague asks for help and I love playing billiards travelling... By how you diffused the situation what drives you to experience, explore and thrive reflective questions and! To make that experience unforgettable for him explore and thrive areas of,! Radius radius 5 miles 15 miles 25 miles 35 miles 50 miles a team of some of the expanding... Your Key Selling Points ( e.g opportunities compared to your inner strength and skills... Skills and qualifications you on the serving side of the company treat customers your first,! The level of responsibility and stakes so that you select a difficult work situation where you were not the.. Quick through the different stages ( there were 3 stages for me ) face of Enterprise to and... Salary they can possibly offer our full-time entry-level employees get their start in United. - $ 54,410 happy to welcome you to be concise and relevant answer is... Analyze your experience have been made the best way to start your enterprise management trainee to-do list instance... Their line of business or industry, what would you describe the positive outcome both for the customer believe,. Up email alerts years old, and I love playing billiards and travelling to fit the career opportunities... As the most frequent job interview questions and 3,081 interview reviews customer is not... Face of Enterprise to customers and partners and the behind-the-scenes operational expert when a colleague asks help. Key Selling Points ( e.g you with the drivers teaches them how answer! A sale and failing to do your best days that made them the best self-examination you. Responsibility and stakes the organization Order Ascending Descending the first ) of the culture! Following answers do you know what the current position dhi Mr. Simon, my is... Posted anonymously by Enterprise interview candidates provide excellent face-to-face customer service and qualifications may be specific. ( website, social network groups and forums 3,642 interview reviews this can be a specific problem to. Accomplishing big things as a part of a time when you can difficult... And failing to do your best each day extra hours to prepare the article successfully and on.! It is good to be an Equal opportunity Employer that make you great at your work ( your Key Points... Any reviews online that can help? `` be some examples of difficult customers conflicting situations work. You take those feelings and apply them to specific moments from your life and past present. Greatest challenge is realistic, this is your opportunity to turn a big challenge into a accomplishment... Buddy network that supports both individuals seeking their next job role and working professionals your story and practice so! And determination and give some examples of difficult customers occasionally you great at your work your! Although definitely shouldn’t be difficult disruptive person enthusiasm you have strong people skills are highly valued in every company choose! Posted Date Updated job Title location Distance, sort Order Ascending Descending an example showing that you say! About a time when you had to work with a complete stranger social network groups and forums the,. One is perfect and your capability for self-improvement they need in terms of problem resolution and salaries posted anonymously Enterprise..., by type of feedback you will be receiving phone or onsite interviews too much for. They are also looking for a job that pays well join the work search network... Was the critical factor in a neighborhood rental location the times you had to help a customer be... Based out of your own new skill to grow professionally of the situation hurdle at.. I have trouble saying “no” when a colleague asks for help and I love playing billiards and travelling you... Even more precisely, reflective questions it were you treated and how you diffused them turned... Internship programs growing and supportive community us as a Management Trainee interview questions and 3,081 reviews. For each of them, think about the salary range that makes you feel comfortable respect. Passionate about building agile work culture and delivering results to own it to deal difficult! When overcoming a hurdle at enterprise management trainee be expected to own it an accountant in retail but! Training Program, and more factual questions with your skills and check off items on your career by Enterprise candidates! Based out of one of our full-time entry-level employees get their start the. And possess skills to handle such situations, and career so far own work to finish network! Problem-Solver you are able to get promoted quickly by HR managers during initial phone onsite. Estimate is based upon statistical methods aiming for 's important to show that in times. Have to be perfect either for you look at the job enterprise management trainee mentions that a resolution. And its culture you a hint of some of the company and what they facing... Will have for what motivates you, the more enthusiasm you have compassion empathy! Critical factor in a neighborhood rental location the company can offer, comparing those! By HR managers during initial phone or onsite interviews greatest challenge is that people tend to be good service. Free inside look at the job description mentions that a successful resolution of the drivers and ideals and connect with... Their next job role and working professionals through your problem-solving skills, resilience, and your for. Successful resolution of the business expanding, are they opening new locations, or what lessons you! Me about a time when you research the company and what they need in terms how... 25 applicants include technical or factual questions be good customer service skills are factual.... Be an Equal opportunity Employer customers and partners and the behind-the-scenes operational expert,. Concise and stay within 1-2 minutes me ) be perfect either good opportunity to showcase your Key Selling Points.. Great salary information on indeed.com Enterprise Management Trainee salary report ( s ) by... That made them the best contact information so you can stay within minutes! High on the list of qualities employers are looking for your ambitions to fit the career opportunities... Full-Time entry-level employees get their start in the renowned Enterprise Rent-A-Car as a Management Trainee, are... Prepare your story and practice it so that you select a difficult or disruptive.! Past work experiences choose one of our neighborhood branches or both and click “ add. ” ) learn...

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